Frequently asked questions
How many redirection rules will my project need?
For most business projects, it is usually necessary to set up between 3,000 and 15,000 redirection rules, but some large eCommerce sites may sometimes require tens of thousands of rules.
You can upgrade your plan during the suscription period, and we only charge for the difference - so you can upgrade only when your project requires it. Don't worry, redirection.io is here to help you build an efficient redirect plan!
How many redirections can be executed?
There is no limit on how many times your redirection rules can be executed. We do not bill on the usage volume. The only limit is on the amount of redirection rules that you can create.
Rules which include markers (also known as "wildcard rules") count for 1 rule, but can match many URLs on your website, and can be executed as many times as your web platform requires it - you will only pay for 1 rule.
Are these prices per organization or per project?
The above prices are per project. You cannot share a plan between several projects, and you will need several plans (one for each project) if you want to manage the traffic of several websites with redirection.io. However, a "project" is not necessarily mapped to a website or a domain! For example, you can use a single project to manage the traffic of several websites.
Learn more about organizations and projects
How do I subscribe?
Starting on with redirection.io is rather simple: create an account, then create your project in the "manager" and install the agent: you're done. Existing integrations help the onboarding a lot, and we're always here if you need some help.
Read our "starter's guide" to learn more
Is there a free trial?
All our new clients can test the product for free for two weeks. You do not have to pay anything during the free trial, we do not ask for a credit card.
Once the free trial expires, we will come back to you and give you the choice of paying for your plan and continuing the trial, or canceling the plan altogether and reverting to the free plan.
Create redirections for free
Are there rate limits?
The traffic data that we save is rate limited with a soft limit of 2M log lines per day per project. We allow temporary bursts, but we will drop log lines if your traffic consistently exceeds this limit.
However, there is no limit on the number of times rules can be applied. Even if your website handles 20M requests per day (or more), redirection.io rules will be applied on each and every request. We will simply log max 2M requests per day.
Please note that this logging rate limiting can be raised for "Pro" plans that need it - contact us to discuss your needs.
What are the available payment means?
You can either pay by credit card, directly from within the manager, or by wire transfer. We do not store any payment information, as we use Stripe as a payment gateway.
Are taxes included in these prices?
Prices above are excluding taxes. Depending on your country of residence's VAT rate, VAT may be added to your total amount charged.