Privacy Policy

Last Updated: February 13th, 2023

Introduction

This Privacy Policy informs you of our policies regarding the collection, use, processing and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy is part of the Terms of Use. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Use.

Updates

As part of our Terms of Use, this Privacy Policy may be updated without prior notice. This page displays its "Last Updated" posting date at the top of the page.

Definitions

Account: the user account giving access to the redirection.io Service;

Cookies: Cookies are small files stored on your device (computer or mobile device);

Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession);

redirection.io, We, Us, or Our: redirection.io SAS is a French company registered with the Paris Trade and Companies Register under the number 833 975 857, whose registered office is located at 18 avenue Parmentier, 75011 Paris, France;

Service: the service operated by redirection.io;

Usage data: the data collected automatically, either generated by the use of the Service, or from the Service infrastructure itself (for example, the duration of a page visit);

"User" or "You": the person using the Service. If you open an account on behalf of a company, organization, or other entity, then "You" includes you and that entity.

Information collection and use

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we may use:

  • Session Cookies. We use Session Cookies to operate our Service;
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings;
  • Analytics and Performance Cookies.: We use analytics cookies to understand and measure how our Service is used, and optimize it.

Our Cookie Policy gives more explanations on how we use cookies.

Use of Data

redirection.io uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Security

redirection.io undertakes to take all necessary precautions to preserve the security of the Personal Data processed and in particular to prevent them from being distorted, damaged or communicated to unauthorized persons. redirection.io uses its best efforts to prevent any interference with Users personal data such as loss, diversion, intrusion, unauthorized disclosure, alteration, or destruction.

All access to the Site is encrypted using industry-standard transport layer security technology ("TLS"), and we encrypt the transmission of informations using secure socket layer technology ("SSL"). We also use HSTS (HTTP Strict Transport Security) to add an additional layer of protection for our Users. The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Thus, while we strive to use commercially acceptable means to protect your Personal Information, redirection.io cannot ensure and does not warrant the security of any information you transmit to us.

Term and cancellation

Unless required by law, the personal data processed by redirection.io will be deleted immediately after the cancellation of Users Account.

At any time Users may request that their redirection.io Account be cancelled, within the conditions and limitations stated in the Terms of Use.

Data retention

redirection.io will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Inactive accounts are automatically deleted after 3 years. You will be reminded that your account is about to be deleted 30 days before the deletion.

International Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside France and choose to provide information to us, please note that we transfer the data, including Personal Data, to France and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

redirection.io will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Service Providers

We may not share nor transfer Personal Data unless such sharing or transfer is to provide specific services, such as:

Billing

We work with third-party Service Providers to process invoicing and payments. At the time of publication of this version of our Privacy Policy, this includes:

  • Stripe

Disclosure of data

redirection.io may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of redirection.io
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Right to access, modify, and delete Users’ personal data

In accordance with French and European law, the user has the right to access, rectify and delete personal data concerning him/her.

Users may exercise their rights by contacting us using the contact information provided below. Users may also modify their personal data directly from their redirection.io Account.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Contact us

Would you have any questions about our Privacy Policy, please contact us:

redirection.io
18 avenue Parmentier
75011 Paris
France

email: hello@redirection.io

Changes to this Privacy Policy

  • 2022-11-23: Removed the mention to "Google Analytics" as we no longer use it.
  • 2023-02-13: Added details about the data retention policy.